Terms

This website is operated by Crown Energy Limited (“we” or “us”). We respect the privacy of users of our website and recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information. This privacy policy contains important information about how we use your personal information.

What information do we collect?

At times we may request that you voluntarily supply us with personal information. Generally, this information is requested when you want us to provide you with information. We may gather the following information about you when you use this website which we have grouped together as follows:
  • Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.
  • Contact Data includes residential address, email address and telephone numbers.
  • Human Resource Data includes information on your employment history, professional and educational information submitted upon applying for employment with us.
  • Technical Data includes internet protocol (IP) address, domain name, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, your interests, preferences, feedback and survey responses.
  • Usage Data includes information about how you use our website and services.
  • Marketing and Communications Data includes your preferences in receiving marketing communications from us and our affiliated third parties and your communication preferences.
You provide this information through direct interaction when you visit our website, sign up to our newsletters or publications, request marketing materials to be sent to you, create an account on our website, respond to surveys, complete our feedback or comment form, provide your business card to any of our staff, sign our visitor management form, complete other forms, apply for employment through our careers page, or contact us to request for any information or other correspondence by post, email, our website or otherwise.
As you interact with our website, we may collect technical data about your equipment, browsing actions and patterns. We collect this data by using cookies, and other similar technologies.
We do not intentionally or knowingly collect any Sensitive Personal Data. We ask that you do not send to us nor disclose such Sensitive Personal Data save where required for a specific purpose.

We may collect, process and store your Personal Data to help us better connect with you. The following are the purposes for which we collect your Personal Data

How we will use your personal information

  • To provide you with information that you have requested e.g. a newsletter, bulletins;
  • To respond to specific queries or requests raised through this website;
  • To provide you with better ways of accessing information from this website;
  • To process and consider your job application and or programme application;
  • To monitor, review, evaluate and improve your experience when you visit our website
  • To analyse the traffic on our website, including determining the number of visitors to the website and analyse how they navigate the website.
  • To invite you to complete a survey or provide feedback to us on specific matters.
  • At any time, you request information from us via a form or other electronic transmission we may use your Personal Data to fulfil that request and keep a record of such request and how it was handled, for quality assurance and service improvement purposes.
  • To keep you updated on our activities, programmes and events where your explicit consent has been given.
  • To notify you of changes to our websites or relevant processes.
  • We may also use your information or allow Affiliated Third Parties such as our affiliate companies or partners use of this Personal Data, to offer you information about unrelated products or services you may be interested in. We or such Affiliated Third Parties can only communicate with you if you have expressly consented to such communication and data use.
  • We may share your personal data with Affiliated Third Parties such as service providers who we have engaged to assist with providing certain services on our behalf, for which they require your personal data.
  • Where we have any contracts with you which create a commitment, we may require contact or use of your information to perform the contract.
  • To process or manage your appointments with any of our staff.
  • To fulfil legal/ regulatory obligations or to report any criminal or unethical activity.
  • To store either on our central computer system or a third-party Computer’s central computer system for archiving and back up purposes.

Consent– we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time. Please refer to the ‘Your Rights’ section below.

Our legitimate interests–

we use your personal information to help us to deliver the best online experience to you and other website users.

we use your personal information to assess your job application and or programme application, and to keep you updated throughout the application process.

For how we use your information that is collected using cookies and similar technologies please see the “Cookies” page here.

We may send your personal information to other group companies, affiliates and third parties to help us process your personal information for the purposes set out in this policy. We may disclose your personal information if we or any of our assets are the subject of a sale or similar corporate transaction. We will ensure that the third parties who receive your personal information are required to keep it confidential. We may disclose personal information to third parties when we reasonably believe we are required by law, and in order to investigate, prevent or take action regarding suspected or actual unlawful or otherwise prohibited activities, including but not limited to fraud.
We will only provide information to you that you have asked for via the website. We will not send unsolicited marketing information.

Information submitted by you is stored on secure servers we have which are encrypted and access is restricted to only authorized persons in charge of maintaining the servers. We have put in place physical, electronic and procedural processes that safeguard and protect your information against unauthorized access, modification or erasure. However, we cannot guarantee 100% security as no security programme is completely fool proof. In the unlikely event that we experience any breach to your personal data, such breach shall be handled in accordance with our policy. All such breaches shall be notified to the NITDA within 72 hours of occurrence and where deemed necessary, based on the severity and potential risks, we shall notify you of such occurrence, steps taken and remedies employed to prevent a reoccurrence.

Our staff also have an obligation to maintain the confidentiality of any Personal Data held by us.

As you know, transmission of data on the internet is never guaranteed regarding safety. It is impossible to completely guarantee your safety with electronic data and transmission. You are therefore at your own risk if you elect to transmit any data electronically.

The Personal Data we collect may be transferred to and processed in another country other than your country of residence for the purposes stated above. The data protection laws in those countries may be different from, and less stringent than the laws applicable in your country of residence.

By accepting this Policy or by providing your Personal Data to us, you expressly consent to such transfer and Processing. We will however take all reasonable steps to ensure that your data is treated securely and transfer of your Personal Data will only be done in accordance with the requirements of applicable laws and to parties who have put in place adequate controls to secure and protect your Personal Data.

We will not keep your information for longer than is required to meet the purpose for which it has been provided.